IT Support
We know that every business has a different approach to their IT, which is why we tailor all of our support and service packages to the individual requirements of our clients.
Support that matters
Based in the heart of Cambridge, we’re in the perfect position to offer IT support that really counts, with an excellent level of service, expertise and a fast response when you need it.
How we can help
We design, install and support IT networks, providing a stable foundation for your business.
Our team of qualified engineers have a wide variety of expertise in delivering and managing IT projects; Server installations, virtualisation and remote access solutions are just a few.
Our fully trained staff work with clients on a daily basis recommending solutions and fixing issues, from desktop support to system migrations. We tailor our support packages to suit your business needs. These fixed price monthly contracts usually come with:
- On-site and remote support of servers and desktop PCs
- Helpdesk with call logging system for your staff to report issues
- Real-time monitoring of servers to allow us to anticipate and prevent problems
- Regular review meetings to discuss IT strategy and planning
- Patch management, ensuring your machines are always protected
If you’re not after a monthly contract, we also offer On Demand support packages for those that only need ad-hoc support. This “pay-as-you-go” option allows you to divert valuable resources to where they are needed – in growing your business. You simply pay an hourly rate for the support you receive and we do the rest.
It’s not just support we offer. We supply you with all the hardware, software and cloud services that you need to fulfil your IT needs at very competitive prices. Our engineers provide on-site or remote installation and maintenance services to suit you.