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IT support is much more than just a helpdesk

01/07/2025 - Information Technology

❓ Do you think IT support is just someone you ring when you have a problem? ❓ At 4Cambridge we think differently. 🤔

IT support is much more than just a helpdesk for support calls (although we do that very well). All the 4Cambridge managed IT support contracts also include the following:

✅ Server and endpoint monitoring and management - checking for problems before they cause issues.

✅ Managed user access - structured joiner and leaver processed to give and revoke access.

✅ Microsoft 365 management - maintain, monitor and secure your Microsoft 365 environment.

✅ Patch management - keeping your devices up to date.

✅ Domain and SSL certificate management - making sure they never expire.

✅ Advice and guidance on IT and technology - including cyber security, best practice and new technologies.

✅ And, of course, you also get our friendly helpdesk team to talk to if you do have any issues.

Providing much more than IT support - 4Cambridge are your trusted technology partner.


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